Warranty Information

Damaged Products, Defective Products & Product Warranties: All merchandise sold by Oso Grande is covered by various manufacturers' warranties against defective merchandise. Because of the large volume of merchandise shipped, it is not possible for Oso Grande to check individual items prior to shipping. As such, every item is assumed to have left the manufacturers' factory in new, undamaged condition. Merchandise sold by Oso Grande becomes subject to the specific manufacturers warranty and is not the responsibility of Oso Grande. Items that are damaged or defective are the responsibility of the product manufacturer and accordingly, all Warranty claims should be submitted directly to the product manufacturer.

We have prepared this page to make it as easy as possible for you to handle any product warranty related issues directly with the respective product manufacturer. Below you will find contact information and links to the warranty webpages of various manufacturers (simply click on the manufacturer logo).

	4Sevens Flashlights  5117 S Royal Atlanta Dr Tucker, GA 30084 Business hours: Mon-Fri, 9AM-5PM Eastern Standard Time Phone: 678-608-0308 Fax: (866) 323-9544 Email: [email protected]
	5.11 Tactical 511 Returns 17610 Shideler park Lathrop, CA 95330 Phone: 1-866-451-1726
	888 Professional Triple Eight Professional 2647 Gateway Road Suite 105-585 Carlsbad, CA 92009 Email: [email protected] Phone: 1 (858) 382-0055 Fax: 1 (858) 793-7994
	Al Mar Knives PO Box 2295 Tualatin, OR 97062 Phone: (503) 670-9080
	ARS (Attack Rescue Survive) Phone: (205) 383-6224
	ASP ASP, INC. 2511 E. Capitol Dr Appleton, WI 54911 Phone: (800) 236-6243
	Bark River Knives 6911 County Road 426 M.5 Road Escanaba, MI 49829 Phone: (906) 789-1801
	Bear Ops
	Blackhawk
	Boker Boker USA, Inc. Attn: Repair Dept. 1550 Balsam Street Lakewood, CO 80214-5917 Phone: 800-992-6537
	Bradley Cutlery 128 Rush Court Elkhart, IN 46516 Phone: 877-765-0600 Fax: 574-257-0021
	Buck Knives  660 South Lochsa Street Post Falls, ID 83854-5200 Phone: 1.800.326.2825
	Byrd 820 Spyderco Way Golden, CO 80403-8053 Phone: 303-279-8383 Toll-Free: 800-525-7770 Fax: 303-278-2229
	Camillus Acme United Corporation 60 Round Hill Road Fairfield, CT 06824 Phone: 877-412-7467
	Chris Reeve Chris Reeve Knives 2949 S. Victory View Way Boise, Idaho 83709 Phone: 208-375-0367 Fax: 208-375-0368
	Cold Steel Cold Steel, Inc. 6060 Nicolle Street Ventura, CA 93003 (800) 255-4716 (805) 650-8481 Fax: (805) 642-9727 Customer Service: (805) 658-0180
	Condor Tool & Knife Rick Jones National Sales Manager 7557 West Sand Lake Rd #106 Orlando FL 32819 Phone: 407 354 3488 Fax: 407 354 3489
	(CRKT) Columbia River Knife & Tool: Warranty Claims Columbia River Knife & Tool 18348 SW 126th Place Tualatin, OR 97062 USA Telephone: 503-685-5015 Fax: 503-682-9680 Toll free: 1-800-891-3100
	DMT Diamond Machining Technology 85 Hayes Memorial Drive Marlborough, MA 01752 USA Tel: (508) 481-5944 Toll-Free: 1-800-666-4DMT (4368) Fax: (508) 485-3924
	DPX Gear
	Emerson Knives Emerson, Inc. 1234 254th St. Harbor City, CA 90710 Phone: 310-539-5633 Fax: 310-539-5609
	Entrek
	ESEE TransEquatorial Solutions, Inc. ESEE Knives PHONE: (256) 613-0372 FAX: (256) 570-0175
	Exotac 4850 Golden Pkwy. Suite B435 Buford, GA 30518 PHONE: 888.568.9347
	Extrema Ratio
	Fallkniven Fallkniven AB Granatvagen 8 96143 BODEN SWEDEN +4692154422 +4692154433
	Fenix
	Fox Cutlery FOX KNIVES USA 5530 184th Street E. Suite A Puyallup, WA 98375 Phone 303-263-2468
	Gerber Gerber Gear 14200 SW 72nd Avenue Portland, OR 97224 Phone: 800-950-6161 ext 1219
	Heckler & Koch BKC Attn: Warranty Dept. 300 Beavercreek Road Oregon City, OR 97045 Toll Free: 1-800-800-7427
	Hogue 550 Linne Rd. Paso Robles, CA 93446 Phone: 800-GET-GRIP (438-4747) or 805-239-1440 Fax: 805-239-2553
	Inova NITE IZE, INC. 5660 Central Ave. Boulder, Colorado 80301 USA Toll Free: 1-800-678-6483 Phone: 303-449-2576 Fax: 303-449-2013
	J.A. Henckels ZWILLING J.A. HENCKELS 171 Saw Mill River Road Hawthorne, NY, 10532 Phone: 800 777 4308 Ext. 3801 E-mail: [email protected]
	Ka-Bar KA-BAR Knives, Inc. 200 Homer Street Olean, NY 14760 Phone: 716-372-5952 Toll Free: 800-282-0130 Fax: 716-790-7188 E-mail: [email protected]
	KAI Kershaw Knives Kai USA ltd. WARRANTY DEPARTMENT 18600 SW Teton Avenue Tualatin, OR 97062 Phone: (503) 682-1966 Fax: (503) 682-7168
	Kanetsune Seki
	Lansky Sharpeners PO Box 800 Buffalo, NY 14231 USA Phone 716-877-7511 Fax 716-877-6955 Toll free 1-800-825-2675
	Leatherman Leatherman Tool Group, Inc. 12106 NE Ainsworth Circle Portland, OR 97220-9001 Phone: (503) 253-7826 Toll Free: (800) 847-8665 Fax: (503) 253-7830
	LED Lenser  Leatherman Tool Group, Inc. 2106 NE Ainsworth Circle Portland, OR 97220-9001 Phone: (503) 253-7826 Toll Free: (800) 847-8665 Fax: (503) 253-7830
	Lion Steel Via dei Fabbri, 32 33085 Maniago PN Italy Tel. +39. 0427 71984 Fax +39. 0427 709032 E-mail: [email protected] VAT ID: IT - 00634660930
	Lone Wolf Knives 300 Beavercreek Rd. Oregon City, OR 97045 USA Phone: 503-431-6777 Email: [email protected] www.lonewolfknives.com
	LRI  L. R. I. 20448 Hwy. 36 Blachly, OR 97412 Phone: 541.925.3741 Fax: 541.925.3751
	Mantis Knives 520 Cameron Street Placentia, CA 92870 Phone: 714.996.9671 [email protected]
	Maxpedition PO Box 5008 Palos Verdes, CA 90274 Phone: 877.629.5556 Phone: 310.768.0098
	Mcusta Mcusta Knives Japan The Kencrest Corporation 1803-5 Oze, Seki-City Gifu-Pref. 501-3265 Japan E-Mail: [email protected] Phone: 81(575)38-3019 Fax: 81(575)25-2699
	Meyerco
	Microtech 300 Chestnut Street Ext. Bradford, PA 16701 Phone: (814) 363-9260
	Nemesis Knives 179 Niblick Rd, Suite 180 Paso Robles, CA 93446 [email protected] 562-594-4740
	Nextorch 4403 Russell Road, Suite 104 Mukilteo, WA 98275 Toll Free: 1-877-TORCH-15 / 1-877-867-2415 Tel: (206) 762 4500 Fax: (425) 249 7518 E-Mail: [email protected] Website: www.nextorch.com
	NovaTac 300 Carlsbad Village Drive Suite 108A-100 Carlsbad, CA 92008 Phone: 760-431-7370 Fax: 760-431-7375
	Ontario Knife Company P. O. Box 145 Franklinville, NY 14737 Phone: (800) 222-5233
	Paragon Asheville Steel 298 Substation Street Hendersonville, NC 28792
	Protech  Pro-Tech Knives, LLC 11009 Shoemaker Ave Santa Fe Springs, CA 90670 Tel: (562) 903-0678 Fax: (562) 903-3949 Email: [email protected]
	QTRM5TR Knife Company  Quartermaster Knives Email: [email protected]
	Schrade  Taylor Brands, LLC P.O. Box 1638 Kingsport TN 37662-1638 Phone: 800-251-0254 Fax: 423-247-5371 Email: [email protected] www.taylorbrandsllc.com
	Sentry Solutions PO Box 214 Wilton, NH 03086 USA Phone: (603) 654-3001 Email: [email protected]
	Shadowtech Knives Phone: 614-530-3005 Email: [email protected]
	Smith and Wesson Taylor Brands, LLC P.O. Box 1638 Kingsport TN 37662-1638 Phone: 800-251-0254 Fax: 423-247-5371 Email: [email protected] www.taylorbrandsllc.com
	SOG Specialty Knives Attn: Warranty Dept. 6521 212th St SW Lynnwood, WA 98036 USA Phone: 425-771-6230 Toll Free: 1-888-40-KNIFE (405-6433) Fax: 425-771-7689 Email: [email protected]
	Spyderco Inc. 820 Spyderco Way Golden, CO 80403-8053 Phone: 303-279-8383 Toll-Free: 800-525-7770 Fax: 303-278-2229
	Streamlight 30 Eagleville Road Eagleville, PA 19403 Phone 1-800-523-7488 1-610-631-0600 Fax 1-800-220-7007 1-610-631-0712
	Swiss Military Hanowa New Dover Group 9 Pinecrest Road Valley Cottage, NY 10989 Phone: 1-845-425-9882
	Swiss Tech Swiss+Tech Products 30725 Solon Industrial Parkway Solon, Ohio 44139 Phone: (440) 573-1000
	Timberline Knives  The Great American Tool Co., Inc. 7223 Boston State Road Hamburg, New York 14075 Phone: (716) 646-5700 Fax: (716) 646-5775 www.TimberlineKnives.com
	TOPS Knives  Tactical Operational Products P.O. Box 2544 Idaho Falls, ID 83403 USA Phone: (208) 542.0113 Fax: (208) 552.2945
	Victorinox: Victorinox Swiss Army, Inc. Service Center 7 Victoria Drive P.O. Box 1212 Monroe CT 06468-1212 Phone: 1-800-442-2706
	Wenger Wenger NA 15 Corporate Drive Orangeburg, NY 10962 USA 1-800-267-3577 [email protected]
	Wilson Tactical Wilson Combat & Scattergun Technologies 2234 CR 719 Berryville, AR 72616 Toll Free: 1-800-955-4856  Technical Questions: 1-870-545-3635  Fax: 1-870-545-3310
	Zero Tolerance Kai USA ltd. WARRANTY DEPARTMENT 18600 SW Teton Avenue Tualatin, OR 97062 Phone: (503) 682-1966 Fax: (503) 682-7168
	Zippo  Zippo Repair Clinic 1932 Zippo Drive Bradford, PA 16701 Phone: 888.442.1932