SOG Knives Information

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About SOG Knives...

Company History: Founded in 1986 by Spencer Frazer in his apartment in Santa Monica, SOG Knives began with its first and only product - a fixed blade commemorative knife that retailed for $169 based on the original design of the Vietnam SOG military knife. In 1988, SOG introduced its first folding knife, the Tomcat- which won Blade Magazine's Overall Knife of the Year Award. This was the first of the numerous awards SOG received for innovative products and ideas.

In 1990, SOG introduced the Tool Clip, the company's first multi-tool that led them into new and much broader arenas, including the industrial and retail markets. SOG multi-tools were further advanced in 1995, when Mr. Frazer invented Compound Leverage multi-tools, a patented design which gave SOG tools vastly superior pliers clamping strength. (This was one of the first of SOG's unique patents- Today, the company has over 50 patents for their unique inventions.)

In 2000, the company created an entirely new-patented concept (SOG Assisted Technology) that made it easier and faster to open a folding knife ambidextrously; With the introduction of these products, SOG established itself as the first knife manufacturer to expand its line to include a broad scope of folding knives, multipurpose tools, and a deep assortment of fixed blades.

In 2009, SOG partnered with MCC Capital Partners, a private equity firm specializing in the growth of branded consumer products companies. This partnership allowed for massive growth of the SOG brand, and further exploration into untapped markets.

In August, 2011, SOG partnered with an investment group consisting of Gladstone Investment Corporation, The Mustang Group and Montlake Capital. Each member of the investment group is an experienced investor in small to mid-size companies and they are focused on supporting SOG's next stage of growth.

Today, SOG is well positioned to efficiently and professionally service its growing list of customers, while preserving the SOG traditions of product quality, innovation, and strength of brand.

SOG Warranty Information: All SOG products are guaranteed against defects in workmanship and materials for the life of the original purchaser. This guarantee is voided (as determined by SOG) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear or tear that might occur. Using your SOG folding blade or fixed blade knife for any purpose other than cutting or puncturing is considered abuse and may void your warranty.

Guarantee Claims: All guarantee claims should be directed to the factory. U.S. claims should be sent prepaid and insured. For international claims: call, write, or email SOG's Warranty Dept. for information. We are not responsible for lost or stolen packages that do not arrive to our facility. SOG reserves the right to the repair or replacement of a product at our discretion. Products that are discontinued and not repairable will be replaced with a gift certificate of the last MSRP value, as determined by SOG, which can be used for a future purchase.

Examples of Non-Warranted items: Rusted/spotted/stained blades or handles (coated or not), broken or bent knife tips, worn tool components, dull/chipped knife blades, scratched blade/tool coatings, worn/loose Kraton slabs, sheaths and pouches (if brand new sheaths are determined to be defective they are replaced separately from the knife/tool), and broken/lost thumb studs.

SOG Unconditional Pocket Clip Warranty: Pocket clips can be broken if they are accidentally caught on foreign objects while wearing. To help prevent such occurrences, SOG recommends that you wear your knife in your front pocket, with the knife inside your pocket. If, for whatever reason, your clip bends or breaks and you would like to receive a replacement, fill out the Clip Request Form, or email/call SOG's warranty department. Damage to a knife handle because a clip has snagged is not considered "normal," and any such damage will be assessed under warranty. Learn more about replacing pocket clips in Knife & Tool Care.

Sharpening: SOG offers a sharpening service for our products at the minimal charge of $12.00

Broken Blades: In the unlikely case that your knife blade breaks, we will do a hardness test on it to see if it is within specs and therefore eligible for replacement.

Costs: SOG will pre-determine the cost of repair or replacement of non-warranted items and communicate the estimated cost to the customer before any work is performed.

When returning product for warranty/replacement please do the following: Include a brief note inside your package stating what you are returning, the claimed defect and how it failed. Also, include inside the package, your name, address, and a daytime phone number or email address to reach you in case we have any questions.

Send all warranty claims to:

SOG Specialty Knives, LLC.
Attn: Warranty Dept.
6521 212th St SW
Lynnwood, WA 98036
USA

For any other questions, either call, fax, or email SOG's warranty department at:

Phone: 425-771-6230 ext. 229
Toll Free: 1-888-40-KNIFE (405-6433)
Fax: 425-771-7689
Email: [email protected]