Customer Service

When you place an order on line at OsoGrandeKnives.com, you will receive an immediate email confirmation and receipt. We will send another email when we ship your order which is usually within 1 business day. You can use the information on this email to track your order all the way from our warehouse to your door. If you call in your orders, ask us for the order number and you can later use it for tracking.

If you need to speak with a customer service representative, please call 888-676-6050 or email us.