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Contact Us

Questions? Comments? Use this form to contact our customer service team for answers about products, service, warranties and order status. Please allow up to 2 business days for a reply. For questions regarding order cancellations, returns and product troubleshooting, please give us a call at (888) 676-6050.

OsoGrandeKnives.com Contact Information:

  Customer Support:   Address   Sales Office Hours:
  Toll Free: 888.676.6050
  Intl: 888.676.6050
  Oso Grande Knife & Tool Company
  P.O. Box 897
  Bonners Ferry, ID 83805
  9AM-5PM PST Mon-Thu
  9AM-12PM PST Fri

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I purchased two sets of these exceptionally priced and well made cutlery sets to give as Christmas gifts. I was very pleased with the overall quality of both the knives and the block. However, even more exceptional was the customer service provided by Bibiana when my shipment was stalled by a production slowdown. She provided super communication and kept everything on an even keel up through delivery. I couldn't ask for a better transaction.
--Mike - Ashville, NC

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